The seller Hello, under normal circumstances, the chip will generate heat during operation, which may be caused by poor heat dissipation or long-term operation. If you encounter excessive heat in the box, it is ... Hello, under normal circumstances, the chip will generate heat during operation, which may be caused by poor heat dissipation or long-term operation. If you encounter excessive heat in the box, it is recommended that you find a seller for after-sales processing. There are also some heat dissipation suggestions for you: 1. If you are connected to wifi, try to connect with a network cable. Because the network cable is connected to the network, the signal is basically stable, and the wifi will constantly scan the signal strength, so it will have higher power. The hottest part in the wireless router is the wireless chip, and the wireless chip of the box should be the same. 2. If too much software is running in the background, it will cause the set-top box cpu to work for a long time and generate heat. It is recommended to install an assistant software to the TV box. After the software runs and ends, it will automatically clean up to the best state, and you can also clean up the cache garbage in depth from time to time. 3. Physical cooling. Hope to help you! Mehr zeigen